FAQs

To preserve the alignment and finish of your Japanese acetate and titanium frames, always use both hands for removal and clean the lenses solely with a dedicated microfiber cloth. When traveling, protect your glasses from transit damage by storing them in their slim case and avoiding exposure to extreme heat, which can warp the high-quality natural materials. These intentional habits ensure your readers remain a precise, high-status tool for your pursuit of professional mastery and personal growth.

Orders are processed within 1–3 business days. Processing does not occur on weekends or holidays.

Shipping times vary based on the method selected at checkout:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–4 business days
• Express Shipping: 1–2 business days

Shipping rates are calculated at checkout based on your location and selected shipping method.

Yes, we ship internationally to select countries. If your location doesn’t appear at checkout, we currently cannot ship to your area.

Yes. Once your order ships, you’ll receive a confirmation email with a tracking number. Tracking updates may take 24–48 hours to appear.

We accept all FSA/HSA cards affiliated with major networks (Visa/Mastercard). If your card is declined, please use a personal card and we will provide a receipt for reimbursement.

Generally, no. Non-prescription sunglasses are not considered a medical expense unless you have a specific letter of medical necessity from your doctor.

No limit on our end. You may purchase multiple pairs as long as you have the funds available in your account.

Customers are responsible for all customs fees, import duties, and taxes for international shipments.

We are not responsible for lost or damaged packages. If your order arrives damaged, please file a claim directly with the shipping carrier.

You can reach us anytime at support@sceyewear.org